OUR COMMITMENT TO CLIENTS
At S. Williams Law Firm, LLC, you can be certain that we will treat your case as if it were our own from the beginning to the end. Our southern hospitality and customer service are not only a reflection of our firm; they are a reflection of our culture.
While making each client feel welcomed and special, we strive to ensure that all clients receive maximum compensation so that they are pleased and satisfied long after their case resolves. Our goal is to provide clients with legal representation so remarkable that they want to share with their friends, family, and colleagues how amazing their experience was.
SHOULD YOU HIRE S. WILLIAMS LAW FIRM, LLC, ATTORNEYS YOU CAN TRUST, WE COMMIT TO:
- EVALUATE YOUR CASE AT NO CHARGE. Our consultations and evaluations are always free. We will review your case and advise you of your rights at no cost.
- ENSURE YOU COMMUNICATE AND WORK CLOSELY WITH YOUR ATTORNEY. Although our highly skilled, experienced, and knowledgeable paralegals, legal assistants, and staff will assist with your case, you will always be able to communicate with your attorney when you need to.
- PROMPTLY RETURN YOUR PHONE CALLS. Because we understand how frustrating it can be to not receive a call back, we strive to return phone calls within 24 hours.
- PROVIDE FREQUENT AND TIMELY UPDATES ON YOUR CASE. We will keep you informed about your case by making sure you understand all deadlines and timelines involved and providing detailed updates throughout the entire process.
- LISTEN AND ASK QUESTIONS TO UNDERSTAND YOUR PERSONAL NEEDS AND OBJECTIVES. Behind effective questioning is also the ability to listen. Rather than making assumptions about your needs and goals, we include you in our plan of action by asking questions and truly listening. We believe having a deeper level of understanding is key to resolving your case.
- PROVIDE EXCEPTIONAL CUSTOMER SERVICE. We put our clients first. From greeting you with a genuine smile to thanking and acknowledging you, we express compassion, empathy, and selflessness towards each client. You can always count on us, even after your case resolves.
- REMAIN HONEST WITH YOU. We strive to earn your trust and faith. To do so, not only will we discuss your case strengths and weaknesses, but we will remain honest and transparent about any detail regarding your case from the moment you hire us.
- PERSONALIZE YOUR REPRESENTATION. Every case is different. In order to maximize the value of your case, we spend time getting to know you and every aspect of your case. In turn, we can effectively demonstrate to insurance companies or jurors how your injury has affected your life.
- PROTECT YOU FROM EMPLOYERS, NEGLIGENT PARTIES, BUSINESSES, AND INSURANCE COMPANIES. When you suffer an injury, sometimes you cannot rely on your employer or the negligent party to accept responsibility and voluntarily compensate you. We will go the extra mile to ensure that others are held accountable for your injuries and provide you the compensation you deserve.
- FIGHT FOR MAXIMUM RECOVERY. Clients come to us not only for our wisdom or capability to draft a legal document, but also for our ability to win a lawsuit and to negotiate a favorable settlement. Therefore, when we accept your case, we immediately begin to build and prepare as if we are going to trial. With our access to a broad network of medical professionals who are ready to diagnose your injuries and help us understand the extent of your injuries and the nature of your accident, we will fight for all damages you are entitled to, which may include:
